-
Cost
savings in telephone service cost and eliminating toll charges (mobile
workforce)
-
Cost
savings in IT data services with shared network (return on investment,
virtual enterprise)
-
IT
investment strategy to gain competitive advantage in business
(competitors)
-
Efficiency
and flexibility in application offerings (business strategy)
-
To
do more with less IT budget (economic pressure)
-
Consolidating
network infrastructure (long term cost saving)
-
Simplifying
network management (potential human resource saving)
-
Enhance
customer relation (technical and sales support and post-sale)
-
Offering
new and value added applications (unified messaging, voice and web
supported contact center/CRM, self-serviced functions such as voice
message, remote access) (employee productivity, teleworking)